Last updated: [23.11.2025]

1. Introduction

GreenTender Limited (“GreenTender”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit https://greentender.co.uk or use our products and services.

2. Data Controller

GreenTender Limited is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company number: 16603232
Registered address: 20 Wenlock Road, London, N1 7GU

3. Personal Data We Collect

We may collect and process the following information:

Identity & Contact Data

• Name

• Job title

• Company name

• Email address

• Telephone number

• Postal address

Technical & Usage Data

• IP address

• Browser type and device information

• Pages viewed and site navigation behaviour

• Cookies and analytics data

Marketing & Communications Data

• Preferences for receiving communications

• Interaction with emails or promotional content

Transactional Data

• Purchases of template packs

• Billing information (processed securely through third-party payment providers)

4. How We Use Your Data

We process your personal data for the following purposes:

• To provide our templates, documentation packs, and consultancy services

• To process orders and payments

• To manage client accounts and support enquiries

• To send service updates, newsletters, or marketing (where consent is provided)

• To improve the performance and security of our website

• To meet legal, regulatory, or tax obligations

5. Legal Bases for Processing

We rely on the following lawful bases:

• Contractual necessity – to provide products and services you purchase

• Consent – for email marketing or optional communications

• Legitimate interests – business improvement, analytics, fraud prevention

• Legal obligation – maintaining tax/financial records or regulatory compliance

6. Sharing Your Data

We may share your data with:

• Website hosting, IT, and analytical service providers

• Payment processors

• Legal or professional advisers

• Regulators or authorities where required by law

We never sell or rent your personal information.

7. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards such as:

• UK International Data Transfer Agreements (IDTAs)

• UK-approved Standard Contractual Clauses (SCCs)

8. Data Retention

We only keep personal data for as long as necessary:

• Client and financial records: up to 6 years

• Marketing data: until consent is withdrawn

• Website logs: typically 12–24 months

9. Your Rights

You have the following UK GDPR rights:

• Right to access your personal data

• Right to rectification

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to object

• Right to data portability

• Right to withdraw consent at any time

To exercise any of these rights, contact privacy@greentender.co.uk.

10. Cookies

Our website uses cookies for functionality, analytics, and performance.
You may control cookie preferences via your browser settings.

11. Data Security

We implement technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

12. Contact Us

For privacy enquiries or to exercise your rights:

Email: privacy@greentender.co.uk
Address: 20 Wenlock Road, London, N1 7GU
Supervisory Authority: Information Commissioner’s Office (ICO) – www.ico.org.uk